Amazon and Goodreads
The book world (whoever that is these days) was rocked last week when Amazon announced it had acquired Goodreads. Chances are, if you own a credit card, you know who the first is, but you need to be a book lover to know the second.
Goodreads is no small start-up. It boasts 16 million members who have added more than 530 million books to their ‘shelves’ and generated more than 23 million reviews. Basically, Goodreads has emerged as the world’s largest site for readers and book recommendations. There are more than 30,000 book clubs within Goodreads. Founded in 2007, Goodreads is also a place where more than 68,000 authors connect with readers. It is huge. Oh, and it was created and based in San Francisco – not relevant, but I feel a need to boast, though none of the credit is mine.
“Books – and the stories and ideas captured inside them – are part of our social fabric,” said Otis Chandler, Goodreads CEO and co-founder. “People love to talk about ideas and share their passion for the stories they read. I’m incredibly excited about the opportunity to partner with Amazon and Kindle. We’re now going to be able to move faster in bringing the Goodreads experience to millions of readers around the world. We’re looking forward to inspiring greater literary discussion and helping more readers find great books, whether they read in print or digitally.”
“Amazon and Goodreads share a passion for reinventing reading,” said Russ Grandinetti, Amazon Vice President, Kindle Content. “Goodreads has helped change how we discover and discuss books and, with Kindle, Amazon has helped expand reading around the world. In addition, both Amazon and Goodreads have helped thousands of authors reach a wider audience and make a better living at their craft. Together we intend to build many new ways to delight readers and authors alike.”
“I just found out my two favorite people are getting married,” said Hugh Howey, best-selling author of WOOL. “The best place to discuss books is joining up with the best place to buy books – To Be Read piles everywhere must be groaning in anticipation.”
I must admit to being conflicted. Having lived most of my life in two small countries, I believe competitive prices and customer service in the US is so good (generally) because there is healthy competition. If the customer has one bad experience, there are always other companies out there next time.
In fact, it is not hard to put your finger on areas where bad customer service and inflated prices are prevalent. So I am not sure how, as a consumer, I feel about Amazon and Goodreads getting into bed together.
As an author, though, I am having a problem finding a downside. I have a profile on Goodreads, but have not put any effort into it. But it does seem that participants on Goodreads are more thoughtful and less hype-driven in their recommendations. It is interesting that many authors complain about a lower star ranking offered from Goodreads reviewers. Having read my share of 5 star books that were clearly undeserving of such hype, I have to agree. I have two three-star reviews for At The Walls Of Galbrieth – both with honest and profound observations. I have no doubt they were genuine. In fact, one sought me out to share more feedback and I truly appreciate the care and concern this stranger has for my craft.
New York Times contributor, Leslie Kaufman, writes that Amazon has unearthed a few fraudulent review ‘businesses’, whereby people are making money from offering five-star reviews. Kaufman notes that book reviewers on Goodreads are clearly identifiable through their Goodreads social profile.
If you are not comfortable with single industry sources this merger might not seem so exciting. But as Amazon and Goodreads combine their creative energy and synchronize their efforts (Goodreads were still directing you to buy books on Barnes & Nobles nook), I have little doubt the customer and author experience will become a richer experience.
Alon Shalev writes social justice-themed novels and YA epic fantasy. He swears there is a connection. His latest books include: Unwanted Heroes and At The Walls Of Galbrieth. Alon tweets at @alonshalevsf and @elfwriter.