On Monday we delved into the potential of Twitter as an effective tool for social change and the legal measures that some regimes have taken to curb twitter in their country. Twitter complies with any legal demand that is not restricted to unrest but covers in this country copyright infringement and child pornography.
Twitter does seek to maintain an open trail. It shares all requests for removal though a website called Chilling Effects. This website was created to advocate for freedom on the Internet and, in fact, members of Twitter’s staff are active on the website. In fact, Alexander Macgillivray, a former Google lawyer, and now Twitter’s general counsel, helped create the chillingeffects.org website while at Harvard, as well as crafting Twitter’s censorship policies.
Twitter stated in a recent post: “One of our core values as a company is to defend and respect each user’s voice. We try to keep content up wherever and whenever we can, and we will be transparent with users when we can’t.”
Twitter has received praise from a number of free-speech activists who suggest that Twitter’s attempts at transparency have helped them. One such activist, Zeynep Tufekci, who is an assistant professor at the University of North Carolina and a fellow at the Harvard Berkman Center for Internet and Society, was surprised to find herself praising, not condemning, the policies of an Internet company.
“Twitter is setting the bar as high as it can,” Tufekci said. “It does not deserve the reaction it’s getting.”
Jillian York, who is director for international freedom of expression at the Electronic Frontier Foundation, agrees with Tufekci. “Once people see how Twitter is implementing this, they will calm down.”
State Department spokeswoman Victoria Nuland credited Twitter with being transparent about its approach to censorship but said it was too early to tell if policy would harm users.
However, many remain angry with Twitter for what they clearly define as censorship and are demanding that the new policy is dropped.
Twitter’s executive chairman received a letter from Reporters Without Borders who summed up the sentiment on the street: “Twitter is depriving cyber dissidents in repressive countries of a crucial tool for information and organization.”
And this is why Twitter’s actions, which curtail instant self-expression and communication, have led to political protests throughout the world.
Alon Shalev is the author of The Accidental Activist and A Gardener’s Tale. He is the Executive Director of the San Francisco Hillel Foundation, a non-profit that provides spiritual and social justice opportunities to Jewish students in the Bay Area. More on Alon Shalev at http://www.alonshalev.com/ and on Twitter (@alonshalevsf).